My mother recently visited Walls Furniture in search of a lift chair, and our experience was nothing short of exceptional. From the moment we walked in, the staff greeted us with warmth and a willingness to help. They were patient, understanding, and incredibly knowledgeable, taking the time to explain the different features and benefits of each chair, ensuring we found the perfect match for my mom's needs. The showroom was clean, well-organized, and offered a wide variety of options, but it was the customer service that truly stood out. The team at Walls Furniture went above and beyond to accommodate my mom, allowing her to test several chairs until she found the one that offered her the best comfort and support. Their empathy and attention to detail made us feel valued and respected. What impressed us the most was the no-pressure approach and the genuine care the staff showed throughout our visit. They focused on what was best for my mom, offering advice and options without ever making us feel rushed or pushed towards a more expensive purchase. The purchase process was smooth, and the delivery was prompt and hassle-free. The chair has made a significant difference in my mom's daily life, providing her with the independence and comfort she deserves. I can't recommend Walls Furniture enough. Their exceptional customer service, quality products, and commitment to customer satisfaction are what make them stand out. A heartfelt thank you to the entire team for making this experience so positive for my mom. We will definitely be returning for future furniture needs.
ivan gregory
2/22/2024
Thanks! You're making us blush!
The sales staff was very nice, polite and knowledgeable about the project. The owner has sought out good quality products for the store. Delivery individuals were thorough and knowledgeable. The overall team is great. Had a great experience from beginning to end. My husband cannot stop talking about how great it all is!
Leslie Mathewson
3/9/2024
Wow! We really have the best customers � thank you.
Good prices, furniture top of the line. Sales staff was super respectful.
RecklessCarAudio
4/5/2024
Look what RecklessCarAudio had to say about us!
Great customer service, looking to enjoy relaxing on our new furniture.
Travis Everhart
5/23/2024
We appreciate your business!
They went above and beyond to meet our needs and expectations. They were willing to order anything that we needed. They stand behind the products they sale.
Brian Green
1/8/2023
We appreciate you!
My recliner is great and I have had it for 4 years and the items in the homeless shelter are still in good same and the customer service is great
patricia roark
9/8/2023
Thanks for sharing your experience!
Spent a lot here. Craig has always taken care of me.
Travis Goebel
11/17/2023
Another great review!
Already a Walls Furniture & Mattress customer? If we've had the pleasure of you working with you already, we'd appreciate if you would take a moment to look us up on your favorite review site and tell us about your experience with Walls Furniture & Mattress.
